In a climate where energy markets are becoming increasingly volatile and plant operating costs fluctuate unpredictably, companies must rethink the way they operate. It is no longer enough to guarantee product quality: what is needed is an advanced service capable of preventing problems, reducing waste and optimising efficiency in real time.
For this reason, MTM Energia has chosen to embark on a path of strategic innovation, focusing on the digitalisation of services and the optimisation of plant management. The project is called MTM Connect and is much more than a monitoring platform: it represents a genuine paradigm shift in the relationship between the company, the plant and the customer.
With MTM Connect, MTM Energia is ushering in a new phase of its service, integrating IoT, cloud and predictive maintenance technologies to make plant management simpler, more transparent and more effective.
MTM Connect is the name of the strategic project through which MTM Energia has decided to evolve its service model, transforming it into a digital, efficient and increasingly customer-focused system.
It is, in essence, a genuine Digital Change Management initiative, designed to bring about tangible and structural change within the company.
The idea originated during a training programme run by MADE – Competence Center Industria 4.0, one of Italy’s leading hubs for technological innovation. The project was developed as a project-based activity and quickly became a concrete lever for improving processes and service.
MTM Connect aims to integrate remote monitoring technologies, real-time data collection and analysis, predictive information on plant efficiency and maintenance, as well as digital tools to support customers.
This enables us to improve the management of our facilities and to enhance our offering with high-value-added services focused on efficiency and sustainability.
Before the launch of MTM Connect, the management of MTM Energia’s after-sales service faced a number of challenges typical of a system still reliant on manual processes. Maintenance work was planned using Excel spreadsheets and operator input, which carried a risk of error.
The collection and management of plant data also involved repetitive and time-consuming steps.
The result was a management approach still based on preventive maintenance – that is, on work scheduled according to the theoretical life cycle of components – without the ability to analyse the actual condition of the plants in real time.
Furthermore, the difficulty in obtaining up-to-date historical information – such as the service life of components, the date of the last maintenance visit or actual energy consumption – limited our ability to offer a truly proactive service.
MTM Connect was developed specifically to overcome these limitations, taking plant management to a new level of efficiency, transparency and control.
